SHIPPING POLICY

• When can I expect to receive my shipment?

All orders are shipped from our warehouse within 1–3 business days of placing the order. Depending on carrier availability and location, shipments usually arrive within 3-7 business days after the shipment date.
Please note that shipment delays may occur if customs clearance or inspection is required, or if transportation is delayed by the carrier. We apologize for any inconvenience.

• How can I track my order?

A tracking number will be provided in your Shipping Confirmation email. You can use the number to track your order at  www.17track.net.

• Which countries do you ship to?

We currently ship worldwide. However, if your country is not supported by our logistics, we will notify you immediately and make necessary adjustments to your order.
For more information about our shipping destinations, please contact us at [email protected]

• How can I change my shipping address?

Address changes are only allowed on the same day of placing the order during the following time windows (GMT+8):

• 9:30 AM – 12:00 AM

• 1:30 PM – 6:00 PM

To request an address change, please contact us at [email protected]

• Can I deliver to an address different from my card billing address?

Yes, it is possible to ship to a different address.

• How is my order shipped?

Orders are shipped on regular business days, excluding holidays.
Orders placed on Saturday or Sunday will be shipped on the following Monday.